About Skillslocal

We help growing organisations strengthen leadership, improve culture and build businesses where people and performance flourish together.

Founded by Tracy Duggan, Skillslocal was built on a simple belief: Businesses grow best when their people do too.

The name Skillslocal reflects what we’ve always believed: Strong organisations are built through people development, practical leadership, human connection, and collaboration.

Over the years, we have evolved far beyond training. However, our core idea remains the same. We help organisations build the capability, confidence and culture needed to grow sustainably.

What we do & who we serve

We focus on real people, real leadership and creating workplaces where performance and belonging thrive. Over the last 16 years, we have evolved beyond offering only training and development. We are a culture, leadership and organisational development partner. We help organisations grow without losing what matters most, their people and their culture. Clients typically come to us when growth starts to feel hard, leadership becomes inconsistent, managers are promoted without support, or culture varies between teams. Everything still comes back to the founder or senior team. That’s where we do our best work.

Services

Today, Skillslocal supports founder-led businesses, leadership teams and people-focused organisations through:

  • Leadership and management development
  • Executive coaching and mentoring
  • Culture diagnostics and belonging surveys
  • Investors in People support and accreditation
  • DISC profiling and leadership insight
  • Team facilitation and organisational development
  • Accredited online learning and development

“Tracy challenges us to think differently, lead better, and stay true to our values.”

After more than 30 years working across private, public and charitable sectors, Tracy has seen first-hand what happens when organisations grow without the right leadership capability, structure or culture to sustain them. Good people burn out, managers struggle, founders become the bottleneck and culture starts to drift. That’s why the FLOURISH® Framework was created. It’s a practical, evidence-based approach that helps organisations align leadership, belonging, performance and long-term growth.

Over the years, we have supported 100s of organisations through rapid growth, restructures, leadership transitions and culture change. We have helped businesses strengthen leadership, improve engagement, achieve Investors in People accreditation, and build cultures that scale sustainably.

Tracy's credentials

Tracy is a professionally qualified coach, mentor and Investors in People Practitioner with credentials including:

  • Professional Certified Coach (PCC)
  • Fellow of the Chartered Management Institute (FCMI)
  • Associate CIPD
  • Licensed Investors in People Practitioner
  • Accredited DISC Practitioner
  • Fellow of the Association of Business Mentors

She also delivers accredited Level 5 and 7 coaching and mentoring training for the Association of Business Mentors, supporting the next generation of professional coaches and mentors.

She brings practical business experience, straight-talking support and the ability to challenge with care.

Clients often describe Tracy as someone who helps leaders “see what’s really going on”, creating honest conversations that lead to meaningful change.

“Her advice and direction were always perceptive and in tune with the needs and direction of Framework.”

Our approach

We help organisations:

  • Move from firefighting to intentional growth
  • Build leadership capability that actually sticks
  • Create cultures where people feel they belong
  • Align values, behaviours and performance
  • Develop practical systems that support sustainable success

Everything we do is grounded in real conversations, practical action and measurable impact because culture isn’t built through posters or policies, it’s built through leadership, consistency and what happens every day.

“Tracy’s ability to distil complex findings into practical, strategic advice has helped us navigate ongoing change while keeping our people at the heart of our organisation.”

The team

We may be small, but we are built around strong partnerships, associates and trusted support.

Ellie keeps the wheels turning behind the scenes, supporting systems, administration and tech so projects run smoothly and clients feel properly looked after.

Sally supports social media and visibility, helping bring the Skillslocal voice, ideas and client stories to life in a way that feels human and engaging.

Pete (Tracy’s hubby), who quietly keeps everything running behind the scenes looking after IT so the team can focus on what they do best.

Dalton and Kelvin, the two cocker spaniels who regularly feature in Tracy’s working day. Whether it’s beach walks, muddy adventures or reminding Tracy to stop for a break (or a glass of wine).

Whilst the work is serious, the way we work matters. We believe organisations flourish when people feel trusted, supported, challenged and able to be themselves, and we try to model that in everything we do.

“Wish we could keep you in our pocket every day!”