* Best Health & Wellbeing Consultancy – East Midlands & Award for Excellence in SME news Best Practice & Resilience Training 2020
* Award Date:  October 2nd, 2020

Tracy Duggan, DMS, FCMI, Assoc CIPD

Welcome To skillslocal

Tracy established skillslocal in the spring of 2015. It provides a range a of services which includes:

  • health and wellbeing services
  • business development
  • coaching
  • partnership development.

Tracy’s passion is supporting individuals, teams and organisation’s to be the best they can be.  Skillslocal’s mission is to support our clients to be the best they can be.

Our values support our vision which is to ensure all of our interventions are memorable, whilst delivering value for money and agreed results.

  • Engaging – we strive to ensure our support is fun, entertaining and relevant to your needs
  • Inspiring – we want to inspire everyone we work with to achieve their goals
  • Tenacious – we will do what whatever we can (ethically) to support you to reach your goals.

Since starting the business, skillslocal has evolved to offer new exciting services as new business needs have evolved and emerged.  This means we’ve been able to stay current and upto date. We work in partnership with a number of businesses and organisations and offer practical, cost efficient bespoke solutions.

We work with our clients to understand their needs and then develop a clear plan of action. We then tailor a programme that meets those needs head on, establishing a set of objectives that lead to real business benefits.

 Business Support

Tracy has worked with businesses and the skills, education and training sector for over 20 years and held various roles at regional and national level. She has developed a number of national training national programmes ranging from customer service to management development and a series of training and engagement workshops and conferences. She has developed and led on several national campaigns to raise awareness of training programmes, apprenticeships, qualifications and products and services across the UK to both employers and key strategic stakeholders and influencers.

Tracy’s business qualifications include: HNC – Business and Finance, Post Graduate Diploma in Management Studies (Manchester Metropolitan), Chartered Institute of Personnel Development Level 5 Diploma in Human Resource Development, Charted Management Institute Level 7 Professional Consulting Certificate, and the level 7 Women in Leadership programme, PGCert, (Nottingham Trent) .

Investors in People

Tracy is a registered IIP practitioner, She offers advice and guidance to help businesses and organisations work towards, achieve and maintain the Investors in People standard. She has been the practitioner overseeing the award to over thirty companies.

Tracy is also a certified practitioner for the IIP We invest in Wellbeing standard, see next section.

Training and development

Tracy has worked in local, regional and national roles with many years experience in facilitating workshops, training, conferences and stakeholder events/ consultations. She has a TQUK level 3 Award in Education and Training and several other topic-specific qualifications, including being a certified Digital Business Skills trainer and a certified WorldHost trainer.

Skills support and group facilitation

We cover areas such as skills delivery and development, funding support, partnership development and project management and we also work with a range of technology partners. 

We facilitate organisations to create meetings that are memorable, engaging and creative, including

  • innovation and ideas workshops
  • conferences
  • leadership development work
  • strategic change
  • customer research
  • consultation programmes.

 Health and Wellbeing

There has never been a more important time for Organisations to consider the Health and Wellbeing of their staff. Organisations need resilient employees, people who are able to cope with challenges and who can work through uncertain times.  People who can handle the pressures, uncertainty and ambiguity to manage their own personal stress and anxiety.

Recent research by CIPD (Health and well-being at work, survey report, March 2020)

  • The most common cause of long-term illness was mental ill health 59%, and Stress 46%
  • 60% of respondents reported an increase in employee mental health conditions
  • 37% of respondents said stress-related absence had increased in the last year.
  • Only 25% of managers can spot the early warning signs of ill health

The same CIPD survey highlighted the positive effects of introducing H&W into the workplace.

  • 32% lower sickness absence
  • 29% reduced work-related stress
  • 56% improved moral and engagement
  • 52% healthier more inclusive culture

Workplace Resilience and Wellbeing, Wraw

Wraw is a psychometric tool developed to provide insights in the wellbeing and resilience of individuals, groups and organisations. Wraw helps to increase employees’ self-awareness of their current levels of resilience and gives organisations rich data that can be used to support their workforce more effectively and engender a culture of healthy high performance.

Mental Health First Aid

Tracy is a nuco Certified Instructor for delivery of the First Aid Awards RQF accredited levels 1 – 3 Mental Health Qualifications. Tracy can provide an early assessment to highlight any gaps, help you develop an action plan and support you in introducing the activities which will build solid health and wellbeing practices.

We Invest in Wellbeing

We invest in wellbeing is an award under the internationally recognised Investors in People framework. Your business is recognised for the support you give to your people in supporting their health and wellbeing. The framework has been developed in partnership with leaders and innovators which covers all aspects of wellbeing and drives behavioural change. It truly allows a culture of wellbeing to thrive within any organisation.

 Coaching

What is coaching?

After more than 25 years working in businesses support, training, and development roles Tracy decided to extend her skills into Personal and Business coaching. Her roles as Business Advisor and IIP practitioner are very much focused on providing practical solutions to specific problems. Coaching is very different, coaching helps to improve performance and focuses on the ‘here and now’ rather than the past. Coaching helps to unlock potential which then helps to maximise performance. It is a process which supports individuals, leaders and teams to learn rather than be taught. It is generally more effective than training as it focuses on changing behaviours.

The International Coaching Federation  (ICF) defines coaching as “Partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.”

Our areas of focus:

  • Individual coaching
  • Leadership and executive coaching
  • Group coaching
  • Health & Wellbeing and mindfulness, Wraw
  • Resilience coaching and training
  • Career coaching

UNIVERSITY AND ICF ACCREDITED PGCert IN BUSINESS AND PERSONAL COACHING

Barefoot are experts in coaching and coach training for organisations and individuals. Thousands of coaches in the UK and globally have chosen Barefoot to start and build their coaching careers.

Tracy holds their market-leading Postgraduate Certificate in Business and Personal Coaching, approved by the University of Chester and accredited by the ICF, it is an internationally recognised hallmark of quality. ICF key competencies are followed in all our coaching interventions.

 

Tracy also holds the NCFE CACHE Level 2 Certificate in Counselling Skills.

 And finally

The Support Team

The team is led and managed by Tracy who completes all project scoping and management of client relationships. She is supported by a core team which includes Helen Weedon, Office Manager and Dr Peter Gorry, IT Support and technical wizard!

In addition, we work with a number of highly experienced associates who are brought in as required, this ensures costs are kept to a minimum. All associates bring their different areas of expertise to the skillslocal offer.

Last, (but not least!) are our Cocker Spaniels, Huxley and Dalton. Huxley (tricolour) is now a senior citizen, but Dalton (caramel sable) is just a youngster with infinite energy – he is particularly helpful on ZOOM calls!

Netwalks – in the High Peak

Currently suspended – due to Covid-19 restrictions

Aimed at supporting women-run businesses in rural areas. The format is an organised short (approx. 2 – 4 miles) walk somewhere in the Peak District, with a predetermined business topic as the initial/main point of discussion.

The Kinder Scout plateau viewed from Lantern Pike

Netwalks started life, in 2017, as part of the pan-European FREE project (Female Rural Enterprise Empowerement, EU Erasmus+) aimed at providing training and support to women running businesses in rural areas. This included virtual and face to face training on key skills for business such as finance and marketing, as well as ‘soft skills’ such as building confidence. The Think Outside walks formed part of the sustainability agenda of the project and the leaders time was all voluntary. The FREE project itself ended in 2018.

Other Support Roles

Tracy also participates in a number of other roles outside skillslocal.

  • Board member for Business Peak District – voluntary position.
  • CMI Business Mentor – voluntary position
  • Team assessor on Ufi’s Assessment Panel for the specialist VocTech Funding – Ufi Charitable Trust
  • Former Member of Buckinghamshire LEP’s Skills and Employability Board
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